Eligibility

For hygiene and quality assurance reasons, opened or used fragrances may not be eligible for return. Please contact us within 7 days of delivery for any concerns.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please reach out with your order number and photos within 48 hours so we can assist promptly.

Process

• Contact us with your order details and concern.
• We will review and advise next steps, including return shipping guidance if applicable.
• Approved refunds are issued to the original payment method.